{"id":1628,"date":"2025-01-16T10:31:25","date_gmt":"2025-01-16T10:31:25","guid":{"rendered":"https:\/\/llobe-bike.de\/service\/"},"modified":"2026-02-27T11:04:03","modified_gmt":"2026-02-27T11:04:03","slug":"service","status":"publish","type":"page","link":"https:\/\/llobe-bike.de\/en\/service\/","title":{"rendered":"Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1628\" class=\"elementor elementor-1628 elementor-226\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb9816b e-con-full e-flex e-con e-parent\" data-id=\"5fb9816b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6eceda30 e-flex e-con-boxed e-con e-child\" data-id=\"6eceda30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-78961fa9 e-con-full e-flex e-con e-child\" data-id=\"78961fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ad327cc elementor-widget elementor-widget-heading\" data-id=\"3ad327cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">LLOBE E-Bikes<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-636597bf e-con-full e-flex e-con e-child\" data-id=\"636597bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19f79131 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"19f79131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-688cddb9 e-flex e-con-boxed e-con e-child\" data-id=\"688cddb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7911d86d e-con-full e-flex e-con e-child\" data-id=\"7911d86d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-558860bc elementor-widget elementor-widget-heading\" data-id=\"558860bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty &amp; <span class=\"green\">Solutions<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55233494 e-flex e-con-boxed e-con e-parent\" data-id=\"55233494\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5cf60e70 e-con-full e-flex e-con e-child\" data-id=\"5cf60e70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2412ef32 e-con-full e-flex e-con e-child\" data-id=\"2412ef32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55e14c39 elementor-widget elementor-widget-heading\" data-id=\"55e14c39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56f53750 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"56f53750\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a53de14 e-flex e-con-boxed e-con e-child\" data-id=\"2a53de14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad4516c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5ad4516c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef3d26 elementor-widget elementor-widget-text-editor\" data-id=\"6ef3d26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For registration or for any questions regarding your bike, please click on the button:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5412d36 elementor-widget elementor-widget-image\" data-id=\"5412d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/llobe.app.bike-service-portal.de\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"156\" height=\"120\" src=\"https:\/\/llobe-bike.de\/wp-content\/uploads\/2026\/02\/llobe-service-img-1.png\" class=\"attachment-large size-large wp-image-1975\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4663a6b4 e-flex e-con-boxed e-con e-child\" data-id=\"4663a6b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6f4249c e-con-full e-flex e-con e-child\" data-id=\"6f4249c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a48d91 elementor-widget elementor-widget-text-editor\" data-id=\"3a48d91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"285\" data-end=\"331\">OUR BIKE-ANGEL WORRY-FREE SERVICE PACKAGE<\/h3><h3 data-start=\"248\" data-end=\"320\">Help when things go wrong: Breakdown Assistance &amp; Workshop Service<\/h3><p data-start=\"322\" data-end=\"457\">\u2022 <strong data-start=\"324\" data-end=\"341\">24\/7 Hotline:<\/strong> We are available for you day and night. One call is enough and we will immediately tell you the nearest workshop.<\/p><p data-start=\"459\" data-end=\"656\">\u2022 <strong data-start=\"461\" data-end=\"493\">Mobile breakdown assistance:<\/strong> Whenever possible, we repair your bike directly on site. We send assistance to you and cover the costs of the service call as well as any necessary small parts.<\/p><p data-start=\"658\" data-end=\"822\">\u2022 <strong data-start=\"660\" data-end=\"679\">Towing service:<\/strong> If the bike cannot be repaired on site, we arrange for your bike \u2013 including luggage \u2013 to be transported to the nearest specialist workshop<\/p><hr data-start=\"824\" data-end=\"827\" \/><h3 data-start=\"829\" data-end=\"890\">Always on the move: Continued Travel &amp; Replacement Bike<\/h3><p data-start=\"892\" data-end=\"1031\">\u2022 <strong data-start=\"894\" data-end=\"915\">Public transport:<\/strong> If your bike cannot be repaired immediately, we cover the costs of your onward or return journey by bus or train.<\/p><p data-start=\"1033\" data-end=\"1180\">\u2022 <strong data-start=\"1035\" data-end=\"1062\">Rental bicycle or bike:<\/strong> So you don\u2019t have to cancel your tour, we organize a replacement bike and cover the rental costs for up to 14 days.<\/p><hr data-start=\"1182\" data-end=\"1185\" \/><h3 data-start=\"1187\" data-end=\"1230\">Safe on the road and while traveling*<\/h3><p data-start=\"1232\" data-end=\"1409\">\u2022 <strong data-start=\"1234\" data-end=\"1259\">Europe-wide coverage:<\/strong> Your BIKE-ANGEL accompanies you throughout Europe, the Mediterranean neighboring countries, as well as the Canary Islands, Madeira, and the Azores.<\/p><p data-start=\"1411\" data-end=\"1524\">\u2022 <strong data-start=\"1413\" data-end=\"1438\">Recovery &amp; transport:<\/strong> After an accident, we recover your bike even from difficult terrain (up to \u20ac2,000).<\/p><hr data-start=\"1526\" data-end=\"1529\" \/><h3 data-start=\"1531\" data-end=\"1554\">Theft Protection*<\/h3><p data-start=\"1556\" data-end=\"1610\">If your bike is stolen, we won\u2019t leave you stranded:<\/p><p data-start=\"1612\" data-end=\"1726\">\u2022 <strong data-start=\"1614\" data-end=\"1643\">Return or onward journey:<\/strong> We organize and pay for your trip to your destination or back home (up to \u20ac500).<\/p><p data-start=\"1728\" data-end=\"1823\">\u2022 <strong data-start=\"1730\" data-end=\"1757\">Rental bicycle or bike:<\/strong> We provide a replacement bike for up to 14 days (max. \u20ac25\/day).<\/p><p data-start=\"1825\" data-end=\"1959\">\u2022 <strong data-start=\"1827\" data-end=\"1855\">Emergency accommodation:<\/strong> If you are stranded, we book a hotel for you and cover the costs for up to 5 nights (max. \u20ac80\/night).<\/p><p data-start=\"1825\" data-end=\"1959\">* The services listed below are provided for incidents occurring more than 10 km from your place of residence and while traveling.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7df5209 e-con-full e-flex e-con e-parent\" data-id=\"7df5209\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6b84c41b e-flex e-con-boxed e-con e-child\" data-id=\"6b84c41b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a5f9d4d e-con-full e-flex e-con e-child\" data-id=\"4a5f9d4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d412a2f elementor-widget elementor-widget-heading\" data-id=\"5d412a2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions about LLobe e-bikes<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52c8d6ce e-flex e-con-boxed e-con e-child\" data-id=\"52c8d6ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a8de4d0 e-con-full e-flex e-con e-child\" data-id=\"7a8de4d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7eec3542 elementor-widget elementor-widget-heading\" data-id=\"7eec3542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">faq<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ffff145 e-con-full e-flex e-con e-child\" data-id=\"6ffff145\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a1e52 elementor-widget elementor-widget-n-accordion\" data-id=\"75a1e52\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1230\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1230\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What warranty does LLobe offer for its e-bikes? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_499\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect y=\"7\" width=\"7\" height=\"14\" transform=\"rotate(-90 0 7)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_499)\"><path d=\"M13.0966 1.665L6.99949 7L0.902344 1.665L2.20157 0.528172L6.99949 4.72635L11.7974 0.528172L13.0966 1.665Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_504\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect x=\"14\" width=\"7\" height=\"14\" transform=\"rotate(90 14 0)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_504)\"><path d=\"M0.903364 5.335L7.00051 -2.66515e-07L13.0977 5.335L11.7984 6.47183L7.00051 2.27365L2.20259 6.47183L0.903364 5.335Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1230\" class=\"elementor-element elementor-element-27d23c2 e-con-full e-flex e-con e-child\" data-id=\"27d23c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1230\" class=\"elementor-element elementor-element-d950bd4 e-flex e-con-boxed e-con e-child\" data-id=\"d950bd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2968d07 elementor-widget elementor-widget-text-editor\" data-id=\"2968d07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LLobe offers a warranty of 24 months or 500 charging cycles for the battery, whichever comes first. The warranty covers material and manufacturing defects and applies only to the original purchaser. A valid proof of purchase is required. Damage caused by improper commercial use or the use of non-original spare parts is excluded.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1231\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1231\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I use third-party spare parts without losing the warranty? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_499\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect y=\"7\" width=\"7\" height=\"14\" transform=\"rotate(-90 0 7)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_499)\"><path d=\"M13.0966 1.665L6.99949 7L0.902344 1.665L2.20157 0.528172L6.99949 4.72635L11.7974 0.528172L13.0966 1.665Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_504\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect x=\"14\" width=\"7\" height=\"14\" transform=\"rotate(90 14 0)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_504)\"><path d=\"M0.903364 5.335L7.00051 -2.66515e-07L13.0977 5.335L11.7984 6.47183L7.00051 2.27365L2.20259 6.47183L0.903364 5.335Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1231\" class=\"elementor-element elementor-element-89181b2 e-flex e-con-boxed e-con e-child\" data-id=\"89181b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1231\" class=\"elementor-element elementor-element-0a274fd e-con-full e-flex e-con e-child\" data-id=\"0a274fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61569be elementor-widget elementor-widget-text-editor\" data-id=\"61569be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please note that the manufacturer\u2019s warranty may become void if damage is proven to have been caused by using a third-party spare part.<br>We therefore recommend using only approved original parts to keep your full warranty coverage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1232\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1232\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who covers the shipping costs for a repair under warranty? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_499\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect y=\"7\" width=\"7\" height=\"14\" transform=\"rotate(-90 0 7)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_499)\"><path d=\"M13.0966 1.665L6.99949 7L0.902344 1.665L2.20157 0.528172L6.99949 4.72635L11.7974 0.528172L13.0966 1.665Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_504\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect x=\"14\" width=\"7\" height=\"14\" transform=\"rotate(90 14 0)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_504)\"><path d=\"M0.903364 5.335L7.00051 -2.66515e-07L13.0977 5.335L11.7984 6.47183L7.00051 2.27365L2.20259 6.47183L0.903364 5.335Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1232\" class=\"elementor-element elementor-element-e45cafc e-flex e-con-boxed e-con e-child\" data-id=\"e45cafc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1232\" class=\"elementor-element elementor-element-a1bfe38 e-con-full e-flex e-con e-child\" data-id=\"a1bfe38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a452f6 elementor-widget elementor-widget-text-editor\" data-id=\"6a452f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the event of a valid warranty claim, LLobe will of course cover the transport costs for shipping your bike to us and back.<br>This ensures your warranty process remains simple and free of charge for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1233\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1233\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are LLobe e-bikes suitable for commercial use? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_499\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect y=\"7\" width=\"7\" height=\"14\" transform=\"rotate(-90 0 7)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_499)\"><path d=\"M13.0966 1.665L6.99949 7L0.902344 1.665L2.20157 0.528172L6.99949 4.72635L11.7974 0.528172L13.0966 1.665Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_504\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect x=\"14\" width=\"7\" height=\"14\" transform=\"rotate(90 14 0)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_504)\"><path d=\"M0.903364 5.335L7.00051 -2.66515e-07L13.0977 5.335L11.7984 6.47183L7.00051 2.27365L2.20259 6.47183L0.903364 5.335Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1233\" class=\"elementor-element elementor-element-fbe28f8 e-flex e-con-boxed e-con e-child\" data-id=\"fbe28f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1233\" class=\"elementor-element elementor-element-a962058 e-con-full e-flex e-con e-child\" data-id=\"a962058\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b65e9b elementor-widget elementor-widget-text-editor\" data-id=\"7b65e9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our e-bikes are intended for private use only.<br>Please note that no warranty claims apply in the case of business or commercial use (e.g., rental, courier services, sharing models).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1234\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1234\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I make a warranty claim? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_499\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect y=\"7\" width=\"7\" height=\"14\" transform=\"rotate(-90 0 7)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_499)\"><path d=\"M13.0966 1.665L6.99949 7L0.902344 1.665L2.20157 0.528172L6.99949 4.72635L11.7974 0.528172L13.0966 1.665Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"7\" viewBox=\"0 0 14 7\" fill=\"none\"><mask id=\"mask0_116_504\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"14\" height=\"7\"><rect x=\"14\" width=\"7\" height=\"14\" transform=\"rotate(90 14 0)\" fill=\"#D9D9D9\"><\/rect><\/mask><g mask=\"url(#mask0_116_504)\"><path d=\"M0.903364 5.335L7.00051 -2.66515e-07L13.0977 5.335L11.7984 6.47183L7.00051 2.27365L2.20259 6.47183L0.903364 5.335Z\" fill=\"white\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1234\" class=\"elementor-element elementor-element-29c7277 e-flex e-con-boxed e-con e-child\" data-id=\"29c7277\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1234\" class=\"elementor-element elementor-element-54fe62d e-con-full e-flex e-con e-child\" data-id=\"54fe62d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4ebb3 elementor-widget elementor-widget-text-editor\" data-id=\"6d4ebb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To make a warranty claim for your LLobe e-bike, please contact our service partner Bike-Engel directly.<\/p><p>You can reach the service team immediately via the following link: <a href=\"https:\/\/llobe-bike.de\/service\/\">https:\/\/llobe-bike.de\/service\/<\/a><\/p><ul><li>Contact the service team using the link above.<\/li><li>Provide all required information, in particular:<\/li><li>Model and serial number of the e-bike.<\/li><li>A detailed description of the issue.<\/li><li>Your full contact details.<\/li><\/ul><p>Customer service will contact you promptly to coordinate the next steps of the process with you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f1bdf65 e-con-full elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"5f1bdf65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2a208336 e-flex e-con-boxed e-con e-child\" data-id=\"2a208336\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-27c1600d e-con-full e-flex e-con e-child\" data-id=\"27c1600d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca0d540 elementor-widget elementor-widget-heading\" data-id=\"ca0d540\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Book a service<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42708f10 elementor-widget elementor-widget-heading\" data-id=\"42708f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service and repair appointment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e84fc6 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"2e84fc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New form\" aria-label=\"New form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1628\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2e84fc6\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Service - LLOBE Bikes\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1628\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFirst Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Gmail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_aa9aa06 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_aa9aa06]\" id=\"form-field-field_aa9aa06\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_aa9aa06\">I agree to the processing of personal data.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbc7837 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"fbc7837\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>LLOBE E-Bikes Warranty &amp; Solutions Service For registration or for any questions regarding your bike, please click on the button: OUR BIKE-ANGEL WORRY-FREE SERVICE PACKAGE Help when things go wrong: Breakdown Assistance &amp; Workshop Service \u2022 24\/7 Hotline: We are available for you day and night. One call is enough and we will immediately tell [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1628","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service - LLOBE Bikes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/llobe-bike.de\/en\/service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service - LLOBE Bikes\" \/>\n<meta property=\"og:description\" content=\"LLOBE E-Bikes Warranty &amp; Solutions Service For registration or for any questions regarding your bike, please click on the button: OUR BIKE-ANGEL WORRY-FREE SERVICE PACKAGE Help when things go wrong: Breakdown Assistance &amp; Workshop Service \u2022 24\/7 Hotline: We are available for you day and night. 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